11/8/2023 0 Comments Nocturnal cookies delivery![]() You must pay for any depreciation of the products only if this depreciation can be attributed to any handling with you that was not necessary for checking the condition, features and functionality of the products. You bear the direct costs for returning the products. The deadline is maintained if you send the products before the expiry of the 14 day deadline. You must return or transfer the products to us immediately and, in any case, at the latest within 14 days with effect from the day on which you inform us of the revocation of this contract. We can refuse the repayment until the products are returned to us or until you have furnished evidence that you have sent the products back to us, depending on whichever is earlier. Make sure to contact Nocturnal Arts by mail at to ensure that everything is in order. Please keep postage stamps and track & trace information at hand. A refund can only be made if these conditions are met. The purchased product/artwork must be returned in the same condition, without wear, damage, as you have received it. Expedition time will be shortened if you supply me with informations regarding order confirmation, bank account information and correspondence etc. Return of goods can also take place at my address. If you deny to receive the package you will be returned your purchase amount. ![]() We suggest UPS or any delivery company which is specialised on art transport. Please notice that we do not accept packages send with GLS, DHL, TNT, Hermes, Österreichische Post, DPD. Please note we do nat cover the shipping and handling costs for returns. ![]() We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you you will not be charged any fees owing to this repayment. If you revoke this contract, we shall repay all the payments, which we received from you, excluding the delivery costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within 14 days from the day on which we received the notification about the revocation of this contract from you. In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period. You can use the enclosed specimen revocation form for this, which however is not mandatory. In order to exercise your revocation right, you must inform us ( Sumukh Srivastava, M.Sc., Hebragasse 2/10, 1090 Wien, Austria - Telephone +43 6643881013- email ) of your decision to revoke this contract by means of a clear declaration (e.g. on which you or a third party nominated by you, which is not the carrier, had taken possession of the last product, provided you had ordered several products within the scope of a standard order and these products are delivered separately on which you or a third party nominated by you, which is not the carrier, had taken possession of the products, provided you had ordered one or more products within the scope of a standard order and this/these product/products is/are delivered uniformly The revocation period is 14 days with effect from the day, International orders (non EU countries) can not be refunded. You have the right to revoke this contract within 14 days without specifying any reasons. To return an item, please follow the returns instructions here.(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.) If you’re not 100% happy with your purchase, you can return it to us in its original condition and original packaging with a completed returns form within 30 days for a full refund, excluding delivery fees. We want you to be completely satisfied with your online purchase, but we understand that there are times when you may want to return your order back to us. We have a wide range of products in stock, but we also have a range of products that are printed or made to order therefore delivery times will vary for these - find out more here. Lead times on our products vary by product type. Please refer to our Delivery Policy page for further information. More details here.ĭelivery costs start from £3.95, with delivery taking 2 to 5 working days for in-stock items and 5-15 days for Fabric and Wallpaper. All delivery costs are calculated based on the type of items in your order, where you live, and confirmed at the checkout. ![]()
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